CARE AND BE CARED FOR - THIS IS YOUR HOME

Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.

As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners.

Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals.

As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.

What will you do:

In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans

Link patients with service providers

Coordinate and monitor care plan delivery

Establish a helping relationship with patients and their families

Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected

What must you have?

Membership, in good standing, with the applicable regulatory body:
o College of Nurses of Ontario
o College of Physiotherapists of Ontario
o College of Occupational Therapists of Ontario
o College of Audiologists and Speech Language Pathologists of Ontario
o Ontario College of Social Worker (MSW)
o College of Dietitians of Ontario

2+ years of recent experience in community health or a related field

Knowledge of the health care delivery system and community resources

Excellent interpersonal, communication, assessment, problem-solving and decision-making skills

Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment

Established ability to accurately complete required documentation, reports and forms

A valid driver’s licence and access to a reliable vehicle

Proficient in a Windows environment

We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.

Ability to complete 3-4 home visits daily, which may involve substantial driving or walking depending on the location of the visit, and includes patient assessments, forms completion (electronically and manually), and communicating with patients and families to ensure their understanding.

Assumes other duties as appropriate.

What would give you the edge?

Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics

Case management experience or recent related community experience

Ability to speak French or another second language

Recent Complex Children/Young Adult experience (preferably within the last 2 years) and adequate knowledge of related community resources are assets.

Hours of Work

All hours of operation (Initially Monday-Friday 0830-1630; 70 hours per bi-weekly pay period) subject to change as per the Collective Agreement.

Position Location and Travel

The position may involve travel throughout the Central East geographic region. A valid Ontario driver's license and access to a reliable vehicle are required.

Additional Information:

What do we offer?
We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:

• Attractive comprehensive compensation packages and benefits
• Valuable development opportunities
• Membership in a world class defined benefit pension plan

Who are we?
We are Home and Community Care Support Services, ready to serve every person in Ontario. We partner with patients and caregivers, family physicians, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

Why join us?
If you're interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment
Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

To request a copy of this job posting in French, please click here